Terms & Conditions

Purchase Terms and Conditions

When shopping on the https://postcards.ee/ web store, the buyer confirms that he/she is aware of the following conditions and agrees with them.

Payment

Available payment methods depend on the buyer’s country, usually these are credit cards, PayPal and wire transfer.

Delivery

Delivery of any number of postcards to any country costs the same, price of International untraceable letter is 3,50€, International registered trackable letter - 7,50€.

Postcards will be sent by the public postal operator from Estonia or Portugal. The letter normally reaches the EU-located recipients no later than 7 -14 days after the order, as for the other countries, the delivery depends on local postal operator and may require a much longer time.

Postcards OÜ guarantees only to dispatch to the postal address specified by the customer, but shall not be liable for the delivery success. The customer is responsible for the correct address. If the letter is returned for any reason, Postcards OÜ attempts to contact the customer by the provided e-mail and telephone number in order to clarify the postal address. First resending is free of charge.

Canceling the Order

The customer has the right to cancel their order within 3 hours after making it and may get back the full amount paid.

To do this, the customer shall:

  • Send an email to help@postcards.ee,
  • Specify the order number in the email
  • Send it from the electronic address specified as a contact in the order.

Refund

The cards sent to customer are non-returnable and non-refundable.

Processing of the Personal Data

Our https://postcards.ee/ website only uses the baseline minimum technical data (session cookies), required for normal website operation. The website does not collect personal data to identify the buyer or to find out their preferences.

The buyer who makes an order, should mention their full postal address, that will be only used by Postcards OÜ for sole purpose of the order delivery. The buyer should also leave their e-mail to be used to send the verification email message with order confirmation to and, if necessary, to confirm the parameters of the buyer’s order. In addition, the buyer can mention the phone number to be written on the envelope with their order and, if necessary, used for order confirmation.

Postcards OÜ neither uses the buyer’s data for marketing mailing, nor transfers it to third parties for similar usage.

Postcards OÜ does not collect, process or store any payment information of the buyer; all the respective operations are performed by the payment system operators.


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